Card Reissue Form

If you are requesting a replacement for a Physical or Virtual card, only a Virtual card can be issued. Please note that Virtual Cards can be used at any online Mastercard retailer.

Please select replacement card type:(Required)
Reason For Re-Issue(Required)
Name(Required)
9 Digit Number found on the back of the Gift Card, please put a comma in between the SANs if there are multiples
Date Of Birth(Required)
Address
Drop files here or
Max. file size: 512 MB.

    Terms and Conditions

    Please note there is a £5 balance transfer fee for GBP Cards and €7.50 for EUR Cards deducted from the balance before a Virtual card is issued. A dormancy fee of £/€2.50 is charged each month after the expiry date.

    N.B Once you have received your replacement card in your inbox, please send an email to cardexpiry@cardportal.com with a photo/screenshot of your new virtual replacement card & its SAN number.

    **it is only at this point the funds will be loaded on to the replacement card**

    Terms and Conditions Acknowledgement(Required)
    Clear Signature
    Date(Required)