Card Reissue Form

If requesting a Physical card to be reissued outside the UK why not request a Virtual card for quicker delivery. Please note Virtual Cards can be used at any online Mastercard Retailer.

**Please note this form applies to both Physical and Virtual replacement gift cards.

Reason For Re-Issue(Required)
Name(Required)
9 Digit Number found on the back of the Gift Card, please put a comma in between the SANs if there are multiples
Date Of Birth(Required)
Address(Required)
Address you want the cards shipped to*(Required)
Drop files here or
Max. file size: 512 MB.

    Terms and Conditions

    Please note there is a £5 fee for GBP Cards and €7.50 for EUR Cards deducted from the balance

    For any physical replacement cards being sent to countries outside of UK, there is an additional £12 fee for GBP Cards and €14 fee for EUR Cards deducted from the balance

    N.B Once you have received your new card please send an email to cardexpiry@cardportal.com containing:

    1: A Copy of this form completed and Signed.

    2. A Photo of both sides of your new physical replacement card or a screenshot of your new virtual replacement card.

    **it is only at this point the funds will be loaded on to the replacement card**

    Terms and Conditions Acknowledgement(Required)
    Date(Required)