WELCOME TO THE HELP CENTER

The easiest way to activate your card or check your balance is to download our free app. 

NO ACTIVATION ACCESS CODE?

Your activation access code is your 6 digit order number.

If you ordered the card yourself, please look for an email from activation@cardportal.com. It may be in your junk folder.

If you were sent the card by someone else, please contact them and ask for the 6 digit activation access code.

STILL HAVING PROBLEMS?

If you’re still having problems, please use the form below to contact us. Please make sure you send us your 9 digit SAN number printed on the back of your card. Please do NOT send us the long number on the front as for security we do not have access to that number!

    [ultimate-faqs]

    WELCOME TO THE HELP CENTER

    The easiest way to activate your card or check your balance is to download our free app. 

    Activate Via Website

    To activate using a Website, please use the button below

    Activate GiftCard

    NO ACTIVATION CODE?

    Your activation access code is your 6 digit order number.

    If you ordered the card yourself, please look for an email from activation@cardportal.com. It may be in your junk folder.

    If you were sent the card by someone else, please contact them and ask for the 6 digit activation access code.

    STILL HAVING PROBLEMS?

    If you’re still having problems, please use the form below to contact us. Please make sure you send us your 9 digit SAN number printed on the back of your card. Please do NOT send us the long number on the front as for security we do not have access to that number!

      [ultimate-faqs]