It’s super easy to activate your card, find your PIN, and check your balance online.
Watch the video and Emily will show you exactly what to do.
You’ll need the 9 digit SAN number on the back of your card, and the 6 digit activation code sent by email.
An even easier way to activate your card, find your PIN, and check your balance is to use our free app. Click on the links to download it to your phone.
Your activation access code is your 6 digit order number.
If you ordered the card yourself, please look for an email from activation@cardportal.com. It may be in your junk folder.
If you were sent the card by someone else, please contact them and ask for the 6 digit activation access code.
If you’re still having problems check out the FAQs below. Still not sure, please use the form to contact us. Please make sure you send us your 9 digit SAN number printed on the back of your card. Please do NOT send us the long number on the front as for security we do not have access to that number!
